CUSTOMER REVIEWS
Just what I wanted and needed. 【searching & for rent】
I was in a situation where I needed to find a new apartment quickly,
yet I also wanted something I felt would be an improvement over
my previous place, and if possible in the same area and within
the same price range.
Thankfully, Tierra was able to do just that for me!
I visited a few apartments with them after having given them
the details of what I was looking for.
I instantly liked the first apartment they showed me.
I thought there was no way I'd be able to get my first choice,
especially not within such a short time span.
Then they advised me on how to secure it and helped me
in getting exactly what I was looking for!
Thanks to Tierra, I live in an apartment that perfectly suits me!
【Language instructor, late 30's,
living on the outskirts of Tokyo,
per his request】
Agent’s comment:
For foreign as well as Japanese clients,
there is often attachment to the place
they used to live at, so they often look
for something similar.
We do our best to provide an improved
living space with similar rental conditions,
to help them forget their old place and
fall in love with the new one!
In some cases, we show a range of
apartments to clients, yet they chose
the first one we selected for them!
When we hear how satisfied they are with
their choice, we feel we did a good job!
Modestly priced apartment wanted 【searching & for rent】
I’d been living in a guest house and didn’t want to pay too much because my budget
was very limited. My initial impression of the Tierra website was that it catered
to high-end clients, so I was a little intimidated.
However, I contacted them anyway and was reassured that I could be accommodated
within my modest price range.
In the end I landed a property I love and within my budget.
【IT professional from London,
20s now living in a 1K in Akasaka】
Agent’s comment:
Most new residents in Tokyo can easily
find a decent share-house or guest-house.
However, it is difficult to stay there for
an extended period due to lifestyle
limitations. So, we often find ourselves
searching diligently for one of the most
challenging types of property to find:
inexpensive, in a central neighborhood
and welcoming to foreigners.
In this case, fortunately, after using
a number of resources, we could do
just that.
Late-time tour for busy customer. 【searching & for rent】
I was impressed by Tierra’s flexibility and willingness to go the extra mile.
Since I’m busy with work until late every Monday through Saturday.
I was concerned that it would almost be impossible to find a time to view
the property I was interested in.
To my surprise Tierra’s staff convinced the property owner to allow a showing
at 10:30 pm, which I know must be very unusual in the industry, I got the place
I wanted, thanks to the dedication of Tierra’s people.
【Overworked hair stylist, 30s,
Western Tokyo, now living
close to work in Aoyama】
Agent’s comment:
Since this customer’s case was unusual,
we wanted to accommodate his hard
working lifestyle. We researched a great
number of properties in the area near
his salon and eventually found an ideal
property whose owner didn’t mind us
showing it late at night.
We were relieved we could get him into
a place that suits his busy schedule so
he won’t have to worry about catching
the last train anymore!
Customer’s dream of a view of Tokyo-Tower. 【searching & for rent】
As is true for many people around the world I grew up with an image of Tokyo
that featured Tokyo tower as a classic symbol of the city. Therefore, it had
always been my dream to live in a room with a great view of Tokyo Tower.
I made this one of my primary requirements when searching for a new place.
I understood this might be an eccentric request, but Tierra came through
with a wonderful place at a moderate price, in an exclusive neighborhood
with plenty of greenery, and most importantly, I have a post card view of
my favorite tower: top to bottom.
【Female resident, 36 originally
from France. Has been working
in the financial industry】
Agent’s comment:
We were lucky to get quite a treasure
of a property for this client.
Not only could they get their view of
Tokyo Tower, but this neighborhood
has so many of the best qualities of Tokyo.
Though it is very centrally located right in
the middle of the action, it is surrounded
by urban landscaping that really
resembles a small forest.
We can wake up to the sound of birds
then visit one of the many quaint café’s
within a stone’s throw. There is a relaxing,
community atmosphere that gives the
illusion of being far away from the rushing
crowds of the city.
